Terms and Conditions
Effective Date: 11/26/2024
Welcome to Prado’s Plumbing, Air and Heating (“we,” “our,” or “us”). By accessing or using our website, services, or products, you agree to be bound by the following terms and conditions (“Terms”). If you do not agree to these Terms, please do not use our services or website.
1. Services Provided
We specialize in plumbing, heating, and air repair services for residential and commercial customers in Santa Rosa, CA, and surrounding areas. All services are subject to availability and confirmation of booking.
2. Appointments and Scheduling
- To book an appointment, you must provide accurate information, including your name, contact details, and address.
- Appointments may be rescheduled or canceled by contacting us at least [24 Hours] hours in advance.
- We reserve the right to reschedule or cancel appointments in cases of emergencies, weather conditions, or other unavoidable circumstances.
3. Pricing and Payment
- Pricing for services is provided upon request or after an initial inspection. All quotes are estimates and may vary depending on the scope of work.
- Payment is due upon completion of services unless other arrangements are made in writing. Accepted payment methods include cash, bank transfer and credit card.
- Late payments may be subject to additional fees.
4. Warranties and Disclaimers
- Our services come with a warranty of [Insert Warranty Period] on parts and labor unless otherwise specified in writing.
- While we strive for excellence, we cannot guarantee that our website or services will always be error-free or available without interruptions.
5. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
- Our total liability for any claims is limited to the amount paid for the service in question.
6. Text Messaging Program
If you opt into our text messaging program, you agree to the following terms:
- By providing your mobile number, you consent to receive text messages related to appointment reminders, promotions, or service updates.
- Text message frequency may vary. Standard carrier message and data rates may apply.
- You can opt out at any time by texting STOP to 707 591-5042 For assistance, text HELP or contact us at support at pradosplumbinghvac.com
7. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Prado’s Plumbing, Air and Heating or its licensors and is protected by copyright and other intellectual property laws.
- You may not reproduce, distribute, or exploit any content without our prior written consent.
8. User Conduct
By using our website or services, you agree to:
- Use our website only for lawful purposes.
- Refrain from uploading or sharing any content that is defamatory, obscene, or infringes on the rights of others.
- Not attempt to hack, disrupt, or gain unauthorized access to our systems.
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content, practices, or policies of these websites. Use of such links is at your own risk.
10. Termination
We reserve the right to terminate or restrict access to our website or services at our discretion, without notice, if we believe you have violated these Terms.
11. Governing Law
These Terms are governed by the laws of the State of California. Any disputes will be resolved exclusively in the courts of Sonoma County.
12. Updates to Terms
We may update these Terms from time to time. The latest version will always be available on this page, and your continued use of our website or services constitutes acceptance of any changes.
13. Contact Us
If you have any questions about these Terms, please contact us at:
Prado’s Plumbing, Air and Heating
4225 Synder Lane, Santa Rosa, CA 95404
Phone: 707 591-5042
Email: support at pradosplumbinghvac.com